Skip to McMaster Navigation Skip to Site Navigation Skip to main content
McMaster logo

Project 15: Carer-employee Competencies for HR Professionals

In this study our objective is to develop an inventory of carer-employee competencies for HR Professionals. We are defining carer-employees as employed workers who simultaneously provide unpaid care to friends or family members and carer-employee competency as a cluster of related knowledge, skills, abilities, and other characteristics (KSAOs) defined in terms of the observable behaviours needed for success as a carer-employee. However, we are interested in the HR professionals who have responsibility for employees who happen to be unpaid carers at home. The competencies for those professionals refer to the cluster of related knowledge, skills, abilities, and other characteristics (KSAOs) defined in terms of observable behaviours needed for success in oversight of carer-employees (i.e., CCHRP). Because competencies must be observable and measurable, the development of the inventory encompasses the creation and pilot-testing of competency sets and profiles using a combination of qualitative (e.g., focus groups) and quantitative (survey measures) techniques.

We are therefore seeking companies with large numbers of human resources managers and employees to participate in the study. Employees (HR and Other managers) will be interviewed to determine the competency domains of CCHRP, followed by a survey for validation, and consultation for profiling of the competencies.


Baniyelme D. Zoogah (PhD – The Ohio State University) Associate Professor of Management at the DeGroote School of Business, McMaster University, Ontario, Canada HR/OB courses in the Human Resources and Management Area.  In addition to Visiting Professorship positions in Ghana and South Africa, he has published in Journal of Applied Psychology, Academy of Management Learning and Education, Academy of Management Perspectives, Journal of Business Ethics, Human Resources Management, Asia Pacific Journal of Management, Global Strategy Journal, International Journal of Cross-Cultural Management, Journal of Occupational and Organizational Psychology, International Journal of Human Resources Management, Industrial and Organizational Psychology: Perspectives on Science and Practice (IOP) and Africa Journal of African Management. He has authored two books on Strategic followership, one book on Ethnos Oblige: Theory and Evidence and co-authored Managing Organizational Behavior in the African Context, and edited one volume of the Emerald series on Research Methodology in Strategy and Management (in the Context of Africa). 

Dr. Rick Hackett is a Canada Research Chair (Tier 1) in Organizational Behaviour and Human Performance with the DeGroote School of Business, McMaster University, and Fellow of the Canadian Psychological Association. He specializes in executive/managerial assessment, leadership, HR recruitment, testing, selection, work attitudes, and performance management. Over the past 37 years Professor Hackett has consulted for a variety of companies, including Hatch, RCMP, Marion Merrell Dow, General Motors, ABB, AFG Glass, IBM China and Hong Kong Post. He served as Editor-in-Chief of the Canadian Journal of Administrative Sciences, Associate Editor of the Journal of Business & Psychology, and is past member of the editorial board of the Journal of Applied Psychology. In 2015 he received McMaster University’s “President’s Award for Excellence in Graduate Supervision”.